Guest Experience Lead — Front‑End & Checkout

The Fresh Market; Hilton Head Island (SC); Presencial; USD 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Team member discount

Early wage access

401K with company match

Health insurance options

Resumo da oferta

The Fresh Market is seeking a Guest Service Specialist to be the front-end ambassador for hospitality, guest flow, and cash operations. You will lead by example, maintain front-end displays, and ensure cash office controls and audits are performed accurately to deliver an exceptional guest experience.

You bring attention to detail, multitasking ability, and a willingness to work a flexible schedule including weekends and holidays; prior retail or hospitality experience is preferred to keep our

Qualificações

• 2+ years of experience in retail, grocery, restaurant, or hospitality operations.
• Strong attention to detail with organizational skills and the ability to multitask in a fast-paced environment.
• Must be at least 18 years of age.

Responsabilidades

• Be a visible example of hospitality, educating guests and team members on products, services, and complete meal solutions.
• Manage frontend guest flow and efficiency by directing and supporting cashiers while ensuring backups are minimized.
• Execute and uphold cash office procedures and controls, including management of cash, keys, and the safe.

Conhecimentos

Attention to detail

Multitasking

Customer service

Formação académica

High school diploma or equivalent

Ferramentas

Electronic shelf label systems

Inventory management technology

AI-enabled retail tools

Descrição da oferta de emprego

The Fresh Market is seeking a Guest Service Specialist to be the front-end ambassador for hospitality, guest flow, and cash operations. You will lead by example, maintain front-end displays, and ensure cash office controls and audits are performed accurately to deliver an exceptional guest experience.

You bring attention to detail, multitasking ability, and a willingness to work a flexible schedule including weekends and holidays; prior retail or hospitality experience is preferred to keep our