Front End Guest Experience Lead

Lowes Foods, LLC; Jamestown (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Lowes Foods, LLC is seeking a Front End Supervisor to oversee guest service at the front end, ensuring fast, friendly checkout and adherence to policies. The role involves supervising hosts, training cashiers, and coordinating with management to meet labor guidelines.

The position requires a friendly, outgoing personality, strong teamwork, and the ability to stand for extended periods while managing multiple tasks. Knowledge of front-end operations and POS systems is preferred.

Qualifications

• Experience in front-end operations and guest service.
• Ability to supervise and train front-end staff.
• Strong communication and interpersonal skills.
• Familiarity with cash handling and POS systems.

Responsibilities

• Supervise front-end standards to ensure consistent guest experience.
• Train and develop front-end hosts and cashiers.
• Manage guest traffic and assist with scheduling within labor guides.
• Process guest orders and assist with cashier tasks when needed.
• Enforce policies, handle refunds, overrides, and approvals promptly.

Skills

Front end ops

Guest service

Team supervision

Communication

Cash handling

Math skills

Computers

Tools

POS systems

Job description

Lowes Foods, LLC is seeking a Front End Supervisor to oversee guest service at the front end, ensuring fast, friendly checkout and adherence to policies. The role involves supervising hosts, training cashiers, and coordinating with management to meet labor guidelines.

The position requires a friendly, outgoing personality, strong teamwork, and the ability to stand for extended periods while managing multiple tasks. Knowledge of front-end operations and POS systems is preferred.