Guest Service Leader: Front End Excellence

Lowes Foods, LLC; Greenville (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Lowes Foods is seeking a Front End Supervisor to ensure every guest enjoys the fastest, friendliest checkout experience by enforcing Guest Service Standards and policies. You will lead, train, and motivate frontline hosts, monitor labor usage, and collaborate with the Store Manager to maintain a clean, efficient front end.

Responsibilities include supervising cashiers, handling guest requests, and ensuring adherence to asset protection and shrink controls while modeling professional conduct and

Qualifications

• Friendly, outgoing personality and ability to work well with others.
• Ability to supervise and train front end hosts including guest service staff.
• Ability to stand for extended periods and lift up to 25 lbs occasionally.
• Ability to read and understand information and direction and use a computer.

Responsibilities

• Maintain Guest Service Standards and No Noticeable Wait Policy.
• Manage guest traffic flow and assist with scheduling within labor guides.
• Train hosts and provide feedback to front end staff.
• Process guest orders and perform cashier or guest service clerk duties.

Skills

Friendly personality

Team leadership

Customer service

Computer literacy

Cash handling

Multitasking

Communication

Stand for long periods

Job description

Lowes Foods is seeking a Front End Supervisor to ensure every guest enjoys the fastest, friendliest checkout experience by enforcing Guest Service Standards and policies. You will lead, train, and motivate frontline hosts, monitor labor usage, and collaborate with the Store Manager to maintain a clean, efficient front end.

Responsibilities include supervising cashiers, handling guest requests, and ensuring adherence to asset protection and shrink controls while modeling professional conduct and