Front-End Experience Leader

Burlington Stores, Inc.; Edmonds (WA); On-site; USD 20,605 - 29,346; Part time

Benefits offered by this job

Associate discount

Flexible hours

401(k) plan

Competitive wage

Job summary

Burlington Stores, Inc. in Edmonds, WA is seeking a Customer Experience Lead to drive front-end operations and lead associates on shift. You will help ensure organized shelves, smooth checkouts, and a positive shopping experience for customers.

The role emphasizes hands-on leadership, safety compliance, and adherence to store policies while supporting scheduling and daily tasks. Base pay is shown for part-time regular hours, with benefits described for eligible associates.

Qualifications

• 1+ year retail experience preferred.
• Strong customer service mindset.
• Ability to lead and coach associates.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Lead by example to deliver excellent customer service across the store.
• Support and coordinate daily front-end operations, including checkout flow and line management.
• Direct associates during shifts and adjust priorities to meet business needs.
• Ensure fast, friendly, accurate transactions and resolve customer concerns.
• Perform opening/closing duties and maintain merchandising standards.

Skills

Customer service

Leadership

Communication

Problem-solving

Organization

Teamwork

Attention to detail

Flexibility

Job description

Burlington Stores, Inc. in Edmonds, WA is seeking a Customer Experience Lead to drive front-end operations and lead associates on shift. You will help ensure organized shelves, smooth checkouts, and a positive shopping experience for customers.

The role emphasizes hands-on leadership, safety compliance, and adherence to store policies while supporting scheduling and daily tasks. Base pay is shown for part-time regular hours, with benefits described for eligible associates.