Front-End Experience Lead (Retail, Flexible Schedule)

Socket.dev; Boone (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/medical/dental/vision

Job summary

TJ Maxx, part of TJX Companies, is seeking a front-of-store leader in Boone, NC. You will supervise Associates, ensure excellent customer service, train staff, and promote loyalty programs while upholding store standards.

The role requires reliability with a flexible schedule, including nights and weekends, and a strong understanding of merchandising techniques. Join a Fortune 100 off-price retailer known for development opportunities.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills are essential.
• Ability to train Associates on front-end principles and customer experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers and coordinates breaks for all Associates
• Addresses customer concerns promptly to ensure a positive experience
• Ensures adherence to labor laws, policies, and procedures
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Strong communication & org skills

Multi-tasking

Team player

Able to train others

Merchandising know-how

Job description

TJ Maxx, part of TJX Companies, is seeking a front-of-store leader in Boone, NC. You will supervise Associates, ensure excellent customer service, train staff, and promote loyalty programs while upholding store standards.

The role requires reliability with a flexible schedule, including nights and weekends, and a strong understanding of merchandising techniques. Join a Fortune 100 off-price retailer known for development opportunities.