Front End Customer Experience Lead & Trainer

The TJX Companies, Inc.; Morrisville (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store leadership role at TJ Maxx in Morrisville, NC. You will promote an excellent customer experience, mentor Associates, and ensure front-end operations run smoothly, including POS coverage and loyalty program promotion.

Ideal candidates have retail experience, leadership exposure, and strong communication and organizational skills. The role requires flexibility for nights and weekends, with a comprehensive benefits package and competitive pay.

Qualifications

• 1 year retail experience required.
• 6 months leadership experience required.
• Flexible schedule including nights and weekends.

Responsibilities

• Creates a positive customer experience at front of store.
• Promotes loyalty programs and credit options.
• Leads by example, trains and mentors Associates on front-end concepts.
• Manages register assignments, POS coverage, and breaks.
• Addresses customer concerns promptly to ensure satisfaction.
• Ensures tasks align with store priorities and updates management on progress.

Skills

Strong communication

Organizational skills

Team leadership

Multi-tasking

Merchandising techniques

Training others

Tools

POS systems

Job description

The TJX Companies, Inc. is seeking a store leadership role at TJ Maxx in Morrisville, NC. You will promote an excellent customer experience, mentor Associates, and ensure front-end operations run smoothly, including POS coverage and loyalty program promotion.

Ideal candidates have retail experience, leadership exposure, and strong communication and organizational skills. The role requires flexibility for nights and weekends, with a comprehensive benefits package and competitive pay.