Customer Experience Lead — Retail Front End

TJX; Nashua (NH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays/vacation/sick

Job summary

TJX Companies' TJ Maxx stores in Nashua, NH, are seeking a dedicated front-of-store leader to promote an excellent customer experience and drive loyalty program participation. You will oversee a team of Associates, train and mentor staff, assign registers, manage schedules, and collaborate with management to keep the store clean, merchandising on plan, and compliant with policies.

This role offers a flexible schedule including nights and weekends and opportunities to grow within a Fortune 100

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Team player with ability to train others.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Lead front-of-store Associates; manage shifts and POS coverage.
• Train and mentor Associates on front-end principles.
• Maintain store cleanliness and organize merchandising.
• Ensure adherence to labor laws and company policies.
• Address customer concerns and resolve issues promptly.

Skills

Communication

Organizational skills

Multi-tasking

Team player

Mentoring

Job description

TJX Companies' TJ Maxx stores in Nashua, NH, are seeking a dedicated front-of-store leader to promote an excellent customer experience and drive loyalty program participation. You will oversee a team of Associates, train and mentor staff, assign registers, manage schedules, and collaborate with management to keep the store clean, merchandising on plan, and compliant with policies.

This role offers a flexible schedule including nights and weekends and opportunities to grow within a Fortune 100