Front End Customer Experience Lead

Weis Markets; Camp Hill (Cumberland County); On-site; USD 42,000 - 62,000; Full time

Job summary

Weis Markets is seeking a front-end supervisor to lead Customer Experience Associates, ensuring a fast, friendly, and accurate checkout experience. You will assist in daily operations, supervise staff, and uphold security and policy compliance while striving for excellent customer relations.

The role involves coordinating scheduling, training, and communicating promotions to staff, and ensuring proper cash handling and safety practices across the front-end area.

Qualifications

• Supervisory experience in a retail environment.
• Ability to oversee front-end operations and drive customer satisfaction.
• Familiarity with cash handling, loss prevention, and compliance policies.

Responsibilities

• Supervise front-end associates and support store operations.
• Ensure efficient checkout, accurate pricing, and friendly customer service.
• Oversee scheduling and labor costs to meet budgets and sales goals.
• Maintain store cleanliness and safety in compliance with health and OSHA standards.

Skills

Customer service

People leadership

Cash handling

Store operations

Tools

POS system

Scanner accuracy

Job description

Weis Markets is seeking a front-end supervisor to lead Customer Experience Associates, ensuring a fast, friendly, and accurate checkout experience. You will assist in daily operations, supervise staff, and uphold security and policy compliance while striving for excellent customer relations.

The role involves coordinating scheduling, training, and communicating promotions to staff, and ensuring proper cash handling and safety practices across the front-end area.