Front End Dept Manager — Lead Customer Service

Meijer; Round Lake Beach (IL); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Job summary

Meijer in Round Lake Beach, IL is seeking a Customer Service/Front End Dept Manager to lead a customer-focused team. You will drive onboarding, development, and coaching to maximize store performance while managing budgeted line items and daily operations.

The role emphasizes leadership, safety, and process improvements, with a comprehensive benefits package and weekly pay as part of a competitive compensation structure.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Ability to communicate with team members clearly and drive decisions using data.

Responsibilities

• Engages with team members to ensure onboarding, training and development.
• Identifies talent and supports staffing and leadership pipelines.
• Discusses performance and growth with team members to uphold Meijer standards.
• Oversees area operations and financial results, including budgeting and forecasting.
• Drives safety and compliance and manages store conditions and schedule planning.
• Leads and guides Team Leaders and Leads on daily tasks and training needs.
• Performs other duties as assigned.

Skills

Leadership

Financial analysis

Communication

Safety culture

Merchandising

Inclusion

Education

Bachelor's degree or equivalent

Job description

Meijer in Round Lake Beach, IL is seeking a Customer Service/Front End Dept Manager to lead a customer-focused team. You will drive onboarding, development, and coaching to maximize store performance while managing budgeted line items and daily operations.

The role emphasizes leadership, safety, and process improvements, with a comprehensive benefits package and weekly pay as part of a competitive compensation structure.