Front End Dept Manager — Lead Customer Experience & Growth

Meijer; Wixom (MI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Customer Service/Front End Dept Manager for the Wixom, MI Store. This role focuses on team member engagement, coaching, and succession planning while driving store operations and financial performance.

You will lead Leads and Team Leaders, manage staffing and training, and implement process improvements to uphold Meijer standards and culture. The position emphasizes safety, customer service, and community leadership.

Qualifications

• Demonstrated ability to communicate with team members to provide clear direction.
• Demonstrated ability to analyze financial and statistical information to inform decisions.
• Ability to lead an organization that prioritizes safe working practices.
• Commitment to fostering an inclusive environment where all team members feel valued.

Responsibilities

• Engages with team members to ensure onboarding, training, and development.
• Identifies talent and engages in career discussions to support staffing and leadership pipelines.
• Contributes to discussions to uphold Meijer standards and growth within the organization.
• Oversees area operations and financial results, aligning with budget and P&L considerations.
• Drives store safety, compliance, and overall condition management; manages daily work allocations.

Skills

Communication

Leadership

Financial analysis

Safety leadership

Diversity & inclusion

Education

Bachelor's degree or equivalent experience

Job description

Meijer is seeking a Customer Service/Front End Dept Manager for the Wixom, MI Store. This role focuses on team member engagement, coaching, and succession planning while driving store operations and financial performance.

You will lead Leads and Team Leaders, manage staffing and training, and implement process improvements to uphold Meijer standards and culture. The position emphasizes safety, customer service, and community leadership.