Front End Customer Experience Leader

Meijer Inc.

Wixom, Northern (MI, KY)

Hybrid

USD 60,000 - 85,000

Full time

3 days ago

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Benefits offered by this job

Medical/Dental/Vision/401K

Paid time off

Tuition assistance

Child and adult care assistance

Team member discount

Job summary

Meijer Inc. is seeking a Customer Service/Front End Dept Manager for the Wixom, MI store. You will lead a team, focus on onboarding, coaching, and development while driving performance and customer service excellence.

Responsibilities include talent discussions, succession planning, and maintaining store standards and safety throughout daily operations. The role emphasizes budget ownership, productivity improvements, and effective staff scheduling, with a focus on delivering a positive shopping

Qualifications

Demonstrated ability to lead an organization and coach team members effectively.
Strong communication skills to provide clear direction and feedback.
Ability to analyze financial and performance data to drive decisions.
Commitment to safety and regulatory compliance in store operations.

Responsibilities

Engage with frontline teams to onboard, train, coach, and develop staff for peak performance.
Identify talent and discuss career paths to ensure staffing and leadership succession.
Maintain Meijer standards and support growth opportunities within the organization.
Own area operations and financial results, including budgeting, scheduling, and productivity.
Drive safety, store conditions, and compliance procedures across the department.
Guide Team Leaders in assigning daily tasks and addressing training needs.