Front End Dept Manager: Customer Service Leader

Meijer; West Lafayette (IN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer in West Lafayette, IN is seeking a Customer Service/Front End Dept Manager to support the store operations. You will lead a team, coach staff, manage staffing, and ensure service standards are met while driving financial performance and customer satisfaction.

The role requires a Bachelor's degree or equivalent experience and 4+ years in retail or customer service with progressive leadership. Growth opportunities and a strong focus on Meijer culture are emphasized.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4+ years in retail/grocery or customer service.
• Progressive leadership experience preferred.
• Passion to provide industry leading service.
• Ability to communicate with team members clearly and precisely.
• Ability to analyze financial and statistical information for decisions.

Responsibilities

• Engages with team members to ensure onboarding, training and development.
• Identifies talent and supports staffing and leadership pipelines.
• Candid discussions to uphold Meijer standards and growth opportunities.
• Oversees area operations and financial results, including budgeting and P&L.
• Drives safety, compliance and store condition management.
• Guides Team Leaders with daily work assignments and training needs.

Skills

Leadership

Customer service

Communication

Financial analysis

Store operations

Education

Bachelor's degree

Job description

Meijer in West Lafayette, IN is seeking a Customer Service/Front End Dept Manager to support the store operations. You will lead a team, coach staff, manage staffing, and ensure service standards are met while driving financial performance and customer satisfaction.

The role requires a Bachelor's degree or equivalent experience and 4+ years in retail or customer service with progressive leadership. Growth opportunities and a strong focus on Meijer culture are emphasized.