Front-End & Department Lead: Elevate Customer Experience

Kroger; Grand Blanc (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Kroger in Grand Blanc, MI is hiring for a Front-End Supervisor to lead daily store operations and deliver an outstanding customer experience. You will partner with the department manager to meet sales and profit goals while upholding safety and quality standards.

Responsibilities include scheduling, cash handling, and team supervision, with opportunities to influence budgets and labor planning. Strong communication and math skills are essential.

Qualifications

• Experience in retail or customer service environments.
• Ability to stay calm under pressure and handle stressful situations.
• Strong communication and interpersonal skills.
• Basic math skills for cash handling and budgeting tasks.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Monitor and control department expenses and assist with cash handling and records.
• Schedule front-end staff to ensure adequate department coverage.
• Assist in budgeting, P&L reviews, and labor planning in collaboration with store management.
• Ensure food safety regulations and temperature controls are followed.

Skills

Customer service

Communication

Stress management

Basic math

Education

High school diploma or equivalent

Job description

Kroger in Grand Blanc, MI is hiring for a Front-End Supervisor to lead daily store operations and deliver an outstanding customer experience. You will partner with the department manager to meet sales and profit goals while upholding safety and quality standards.

Responsibilities include scheduling, cash handling, and team supervision, with opportunities to influence budgets and labor planning. Strong communication and math skills are essential.