Front-End & Dept Lead: Elevate Customer Experience

Kroger

Washington (District of Columbia)

On-site

USD 17,000 - 25,000

Full time

3 days ago

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Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Job summary

Kroger in Washington, MI seeks a Front-end Associate to deliver outstanding customer service and support department operations. You will assist in budgeting, scheduling, and cash control while ensuring a safe, clean store environment that encourages customers to return.

The role emphasizes product knowledge, teamwork, and maintaining compliance with safety standards. This position can support a flexible schedule within a dynamic retail setting, with opportunities for growth and training provided

Qualifications

Ability to handle stressful situations.
Knowledge of basic math (counting, addition, subtraction).
Retail or Customer Service experience.
Second language (speaking, reading and/or writing).

Responsibilities

Promote trust and respect among associates.
Answer questions about products and assist customers to feel welcome and appreciated.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash records for the store.
Schedule Front-end associates to provide adequate department coverage.
Assist in preparing the store/department budgets and analyze financial reports.
Collaborate with Front-end associates and promote teamwork.
Comply with safety procedures and maintain food safety standards.