Front-End Customer Service Specialist

PGA TOUR Superstore; Glendale (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

PGA TOUR Superstore in Glendale, AZ is seeking a Customer Service Associate to greet customers at the cashier and club desk, processing transactions and supporting promotions with a friendly approach.

You will handle returns, exchanges, gift cards, and lesson redemptions, keep front-end areas stocked and presentable, and assist customers with product information while following SOPs for security and compliance. Flexible hours supported.

Qualifications

• Strong listening and interpersonal skills with good verbal and written communication.
• Ability to communicate cross-functionally and provide excellent customer service.
• Basic computer skills and familiarity with Microsoft Office Suite.

Responsibilities

• Engage customers in front-end areas and provide world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Answer product questions and direct customers to store areas or staff.
• Maintain a clean, organized front-end and ensure secure payments per SOP.
• Stay updated on promotions and participate in merchandising.

Skills

Communication

Computer skills

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Glendale, AZ is seeking a Customer Service Associate to greet customers at the cashier and club desk, processing transactions and supporting promotions with a friendly approach.

You will handle returns, exchanges, gift cards, and lesson redemptions, keep front-end areas stocked and presentable, and assist customers with product information while following SOPs for security and compliance. Flexible hours supported.