Front End & Customer Service Leader

Meijer; Northville (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Northville, MI is seeking a Customer Service/Front End Dept Manager to lead the store team and deliver exceptional customer service. The role focuses on onboarding, training, developing talent and maintaining high standards across departments.

You will manage operations, monitor budgets, and guide staff to achieve sales targets while upholding safety and compliance. Strong leadership and communication are essential to success.

Qualifications

• Minimum 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Strong communication and people-development skills.
• Ability to analyze financial and statistical information to drive decisions.
• Commitment to safe, compliant operations.

Responsibilities

• Engages with team members in onboarding, training and development.
• Identifies talent and supports staffing across store levels to ensure staffing needs are met.
• Upholds Meijer standards and facilitates career growth and development.
• Oversees area operations and budgetary items to maximize sales and productivity.
• Drives safety, store condition and compliance throughout the store.

Skills

Leadership experience

Customer service orientation

Communication skills

Financial/metrics analysis

Team development

Education

Bachelor’s degree or equivalent experience

Job description

Meijer in Northville, MI is seeking a Customer Service/Front End Dept Manager to lead the store team and deliver exceptional customer service. The role focuses on onboarding, training, developing talent and maintaining high standards across departments.

You will manage operations, monitor budgets, and guide staff to achieve sales targets while upholding safety and compliance. Strong leadership and communication are essential to success.