Front End & Customer Experience Leader

Meijer Inc.; Sussex (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

3 Weeks of Paid Time Off

Tuition Assistance

Team Member Discount

Job summary

Meijer Inc. in Sussex, WI is seeking a Customer Service/Front End Dept Manager to lead the front end operations and drive store performance.

You will engage team members, coach and develop talent, and ensure onboarding and training are effective to meet service and efficiency goals. The role requires a Bachelor’s degree or equivalent experience with 4+ years in retail/grocery or customer service, and a track record of progressive leadership.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years of retail/grocery or customer service experience.
• Progressive leadership experience preferred.
• Ability to analyze financial and statistical information.

Responsibilities

• Engages with team members to ensure onboarding, training, and coaching.
• Oversees area operations and budgeted P&L accountability.
• Leads scheduling, safety, and policy compliance across store.
• Identifies talent and supports succession planning.

Skills

Leadership

Communication

Financial analysis

Safety compliance

People development

Education

Bachelor's degree or equivalent experience

Job description

Meijer Inc. in Sussex, WI is seeking a Customer Service/Front End Dept Manager to lead the front end operations and drive store performance.

You will engage team members, coach and develop talent, and ensure onboarding and training are effective to meet service and efficiency goals. The role requires a Bachelor’s degree or equivalent experience with 4+ years in retail/grocery or customer service, and a track record of progressive leadership.