Front-End Supervisor & Customer Experience Lead

The TJX Companies, Inc.; Longview (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Paid holidays

Job summary

TJ Maxx in Longview, TX is hiring to promote an excellent customer experience and lead a front-of-store team. You will guide Associates, train on loyalty programs, and support smooth POS operations while maintaining a clean, organized store.

Ideal candidates bring 1 year retail and 6 months of leadership experience, strong communication, and multitasking skills. This role requires a flexible schedule including nights and weekends.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Able to train others.
• Capable of multi-tasking.
• Strong merchandising understanding.

Responsibilities

• Promotes an excellent customer experience and leads by example.
• Oversees front-of-store Associates and manages loyalty programs.
• Trains and mentors Associates on front-end principles.
• Manages register assignments, POS coverage, and breaks.
• Addresses customer concerns promptly to ensure satisfaction.
• Ensures tasks align with store priorities and safety policies.

Skills

Retail experience

Leadership experience

Communication skills

Organizational skills

Customer service

Training others

Job description

TJ Maxx in Longview, TX is hiring to promote an excellent customer experience and lead a front-of-store team. You will guide Associates, train on loyalty programs, and support smooth POS operations while maintaining a clean, organized store.

Ideal candidates bring 1 year retail and 6 months of leadership experience, strong communication, and multitasking skills. This role requires a flexible schedule including nights and weekends.