Front End Customer Experience Lead & Team Growth

Weis Markets, Inc.; Endwell (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Job summary

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager to lead our front-end team at the Park Manor Plaza location. You’ll train associates, manage cash handling, and ensure fast, friendly checkout experiences for customers.

You will also schedule staff, monitor performance, and uphold store policies while maintaining a clean, safe, and compliant front-end area. Join a company committed to respect, teamwork, and community growth, with opportunities to lead during shifts and step

Qualifications

• Experience delivering exceptional customer service in a fast paced retail environment.
• Ability to supervise a team and coordinate front-end operations.
• Familiarity with cash handling controls and loss prevention measures.
• Strong communication and problem-solving skills.
• Ability to train and develop associates and conduct performance reviews.

Responsibilities

• Oversee front-end operations and ensure efficient checkout processes.
• Assist with onboarding and training of customer experience associates.
• Enforce policies on cash handling, pricing accuracy, and compliance.
• Schedule front-end staff to meet weekly demand and labor targets.
• Maintain front-end equipment and communicate promotions to cashiers.

Skills

Customer service

Team leadership

Cash handling

Communication

Interpersonal skills

Tools

POS system

Job description

Weis Markets, Inc. is seeking an Assistant Customer Experience Manager to lead our front-end team at the Park Manor Plaza location. You’ll train associates, manage cash handling, and ensure fast, friendly checkout experiences for customers.

You will also schedule staff, monitor performance, and uphold store policies while maintaining a clean, safe, and compliant front-end area. Join a company committed to respect, teamwork, and community growth, with opportunities to lead during shifts and step