Front End Customer Experience Lead

Food Lion; Sterling (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and support daily cash handling at the Sterling, VA location. You will engage customers, greet them, and help with bagging and checkout processes to ensure a positive shopping experience. Role involves maintaining clean front-end areas and assisting with To-Go orders when needed.

The position emphasizes courteous service, accurate cash handling, and adherence to store procedures in a busy retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Unload groceries to the belt and assist bagging.
• Scan orders and handle payment transactions per standard practice.
• Assist with Food Lion To-Go orders where applicable.
• Maintain neat and clean front-end and station presentation.
• Report any register malfunctions to management and ensure papers are stocked.

Education

High school diploma (or equivalent)

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and support daily cash handling at the Sterling, VA location. You will engage customers, greet them, and help with bagging and checkout processes to ensure a positive shopping experience. Role involves maintaining clean front-end areas and assisting with To-Go orders when needed.

The position emphasizes courteous service, accurate cash handling, and adherence to store procedures in a busy retail environment.