Front End Lead & Customer Experience Champion

Food Lion; Orange (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service at the checkout and service desk in Orange, VA. You will greet customers, handle payments, and assist with To-Go orders when scheduled, all while maintaining store standards.

Responsibilities include accurate bagging, money handling, and following safety and cash procedures. A friendly, upbeat attitude and ability to learn multiple tasks are essential for success.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt to ease bagging and grouping items.
• Check the bottom of carts for items before completing an order.
• Scan orders and handle payment transactions per standard practice.
• Follow procedures for refunds and error correction and maintain cash control.
• Identify customers needing assistance and offer to take orders to their car.
• Maintain a neat and clean front-end area and report issues to management.

Skills

Customer service

Cash handling

Communication

Multitasking

Education

High school diploma

Tools

Cash register

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service at the checkout and service desk in Orange, VA. You will greet customers, handle payments, and assist with To-Go orders when scheduled, all while maintaining store standards.

Responsibilities include accurate bagging, money handling, and following safety and cash procedures. A friendly, upbeat attitude and ability to learn multiple tasks are essential for success.