Front-End Cashier & Customer Service Pro

Food Lion; Hollys Mill (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Virginia is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining store standards. You will greet customers, scan items, handle payments, and help ensure accurate cash control while keeping the front end area neat and welcoming for shoppers.

The role emphasizes courtesy, teamwork with store staff, and adherence to company policies.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check the bottom of every cart and under baby seats for items before completing an order.
• Follow correct bagging procedures for the use of bags by type.
• Scan customer orders and handle payment transactions.
• Follow procedures for refunds and error correction.
• Maintain accurate cash control and perform overrides as needed.
• Identify customers needing assistance and offer to take orders to their car.
• Keep workstation and front end clean and presentable.

Skills

Customer service

Cashier operations

Communication

Education

High school diploma

Tools

POS system

Job description

Food Lion in Virginia is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining store standards. You will greet customers, scan items, handle payments, and help ensure accurate cash control while keeping the front end area neat and welcoming for shoppers.

The role emphasizes courtesy, teamwork with store staff, and adherence to company policies.