Front End Customer Experience Lead

Food Lion; Stevensville (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lion in Stevensville, MD is seeking a Front End Associate to deliver fast, friendly service and manage cashier duties. You will greet customers, bag groceries, and process transactions while supporting store front-end operations to ensure a positive shopping experience.

The role requires strong communication and a customer-focused attitude with the ability to perform multiple tasks, including cash handling and assisting with Food Lion To-Go orders as applicable.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for job functions.
• Must meet physical requirements with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate customer service at the front end.
• Greet customers and use their name when possible.
• Unload groceries from cart to belt and group items for bagging.
• Scan items, handle payments, and follow standard cash handling procedures.
• Assist with Food Lion To-Go orders and other front-end tasks as needed.
• Maintain neat front-end area and report issues to management.

Skills

Customer service

Communication

Multitask

Cashier skills

Education

High school diploma or equivalent

Job description

Food Lion in Stevensville, MD is seeking a Front End Associate to deliver fast, friendly service and manage cashier duties. You will greet customers, bag groceries, and process transactions while supporting store front-end operations to ensure a positive shopping experience.

The role requires strong communication and a customer-focused attitude with the ability to perform multiple tasks, including cash handling and assisting with Food Lion To-Go orders as applicable.