Front End Customer Service Leader — Elevate Experience

Food Lion; Richmond (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Richmond, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining Front End standards. You will help maximize sales through superior customer engagement and accurate cashiering procedures.

The role emphasizes greeting customers, maintaining a neat front end, and contributing to a positive shopping experience while adhering to company guidelines and safety practices.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Assist with front-end operations and cash handling per store policies.
• Maintain knowledge of office procedures including cash reports, deposits and related transactions.
• Ensure front end area is clean and presentation is neat.

Skills

Customer service

Communication

Multi-tasking

Cashier operations

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Richmond, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining Front End standards. You will help maximize sales through superior customer engagement and accurate cashiering procedures.

The role emphasizes greeting customers, maintaining a neat front end, and contributing to a positive shopping experience while adhering to company guidelines and safety practices.