Front-End Customer Experience Lead

The TJX Companies, Inc.; Dallas (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Credit union

Referral bonuses

401(k) matching

Job summary

Marshalls in Dallas, TX is hiring to promote an excellent customer experience and lead front-of-store operations. You will engage customers, train Associates, and ensure a clean, organized store while promoting loyalty programs.

Role requires flexible availability, merchandising knowledge, and strong communication. Join a team that values integrity, safety, and positive service, with opportunities for development and advancement.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and loyalty programs.
• Leads front-of-store Associates to ensure prompt, courteous service.
• Trains and mentors Associates on front-end principles.
• Assigns registers, coordinates breaks, and supports POS coverage.
• Addresses customer concerns promptly to maintain a positive experience.
• Ensures adherence to store plans, labor laws, and safety procedures.

Skills

Flexible schedule

Merchandising

Multi-tasking

Communication

Attention to detail

Team player

Train others

Retail leadership

Job description

Marshalls in Dallas, TX is hiring to promote an excellent customer experience and lead front-of-store operations. You will engage customers, train Associates, and ensure a clean, organized store while promoting loyalty programs.

Role requires flexible availability, merchandising knowledge, and strong communication. Join a team that values integrity, safety, and positive service, with opportunities for development and advancement.