Front End Customer Experience Lead

Weis Markets, Inc.; Maryland; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health plan

Dental

Vision

Flexible spending accounts

Short term disability

Life and AD&D

401(k) retirement savings

Scholarship program

Associate discount

Job summary

Weis Markets, Inc. in Maryland is seeking an Assistant Customer Experience Manager to supervise front-end operations and uphold exceptional customer service. You will support the Customer Experience Manager, train associates, and help ensure a fast, friendly checkout.

The role covers scheduling, inventory oversight, cash handling controls, adherence to policies, and participation in daily store huddles to drive sales and satisfaction.

Qualifications

• Ability to supervise front-end operations and staff.
• Follows company policies and state laws on Front End operations.
• Experience with cash handling and security measures.

Responsibilities

• Promotes customer relations and resolves questions promptly.
• Oversees front-end operations in manager's absence.
• Enforces cash handling controls and policy compliance.
• Trains associates and conducts performance reviews.
• Schedules front-end staff to meet weekly demand.

Skills

Customer service

Leadership

Cash handling

Communication

Training

Scheduling

Loss prevention

OSH compliance

Job description

Weis Markets, Inc. in Maryland is seeking an Assistant Customer Experience Manager to supervise front-end operations and uphold exceptional customer service. You will support the Customer Experience Manager, train associates, and help ensure a fast, friendly checkout.

The role covers scheduling, inventory oversight, cash handling controls, adherence to policies, and participation in daily store huddles to drive sales and satisfaction.