Customer Experience Lead - Front End & Team Growth

010 Weis Markets, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Weis Markets seeks a front-end associate to deliver a fast, friendly checkout experience and uphold customer-first service standards. You will supervise front-end operations in the absence of store management, aid onboarding and training, and help with scheduling while ensuring cash handling and safety compliance.

Strong communication and leadership are essential as you work with the team to maintain high service levels and store performance.

Qualifications

• Excellent customer service and communication skills.
• Ability to supervise front-end operations and assist onboarding.
• Knowledge of cash handling and store security procedures.

Responsibilities

• Promotes customer relations and friendly service at the checkout.
• Oversees front-end operations in absence of store management.
• Trains associates and helps schedule front-end staffing.
• Ensures adherence to company policies, cash handling, and safety rules.

Skills

Customer service

Leadership

Communication

Problem solving

Cash handling

Tools

POS system

LMS

Job description

Weis Markets seeks a front-end associate to deliver a fast, friendly checkout experience and uphold customer-first service standards. You will supervise front-end operations in the absence of store management, aid onboarding and training, and help with scheduling while ensuring cash handling and safety compliance.

Strong communication and leadership are essential as you work with the team to maintain high service levels and store performance.