Front-End Customer Experience — Flexible Hours

PGA TOUR Superstore; Glendale (AZ); On-site; USD 21,000 - 24,000; Full time

Job summary

PGA TOUR Superstore is seeking a friendly Customer Service Associate to engage customers in the cashier area and Club Desk, ensuring a best-in-class experience. You will process returns, exchanges, and promotions, while maintaining a clean front-end area and handling payments securely.

The role emphasizes delivering world-class service, building customer relationships, and staying informed on promotions to drive sales. Flexibility for varied shifts is expected.

Qualifications

• Strong listening and interpersonal skills; clear verbal and written communication.
• Ability to communicate cross-functionally and provide friendly customer service.
• Experience in retail or customer service is preferred.

Responsibilities

• Engage with customers in the cashier area and club desk, delivering world-class service.
• Process returns, exchanges, gift cards, and promotions accurately.
• Handle payments securely and answer basic product questions.

Skills

Communication

MS Office

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is seeking a friendly Customer Service Associate to engage customers in the cashier area and Club Desk, ensuring a best-in-class experience. You will process returns, exchanges, and promotions, while maintaining a clean front-end area and handling payments securely.

The role emphasizes delivering world-class service, building customer relationships, and staying informed on promotions to drive sales. Flexibility for varied shifts is expected.