Front-End Customer Experience Champion

DICK'S Sporting Goods, Inc.; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Customer Service Specialist to deliver exceptional front-end experiences by greeting customers, understanding their needs, and guiding purchases with product knowledge and strong service standards.

You will support cashiers, provide register coverage when needed, assist with scheduling and store presentation, and train teammates on programs while upholding safety and confidentiality across the store.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.

Responsibilities

• Greet customers and assist with their needs to create an excellent shopping experience.
• Serve as primary customer service provider at the front end and assist cashiers with complex transactions.

Skills

Customer-focused experience

Cashier experience

Retail sales

Job description

DICK’S Sporting Goods is seeking a Customer Service Specialist to deliver exceptional front-end experiences by greeting customers, understanding their needs, and guiding purchases with product knowledge and strong service standards.

You will support cashiers, provide register coverage when needed, assist with scheduling and store presentation, and train teammates on programs while upholding safety and confidentiality across the store.