Front-End Customer Champion & Donations Associate

Goodwill Industries of Lane & South Coast Counties & Alaska; Wasilla (AK); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska in Wasilla seeks a Customer Service Associate to greet donors and shoppers, operate the cash register, process donations, restock and create displays, and keep the sales floor clean and welcoming.

The role emphasizes teamwork, safety, and strong communication; candidates should be able to lift up to 35 pounds and work weekends, evenings, or holidays as needed.

Qualifications

• Must be 16 years of age or older; 18+ to operate safety sensitive equipment.
• No minimum education requirements.
• Retail or customer service experience is a plus.

Responsibilities

• Greet, assist, and engage with customers and donors.
• Operate cash register and POS system; balance cash drawer and generate reports.
• Receive, sort, and price donated goods according to guidelines.
• Restock merchandise, create displays, and maintain a clean sales floor.
• Adhere to safety and loss prevention procedures and report hazards.
• Collaborate with team; participate in meetings and trainings.
• Communicate effectively with team, management, and customers; promote a positive workplace culture.

Skills

Customer service

Cash handling

POS familiarity

Team player

Education

No minimum education requirements

Tools

POS system

Forklift certification

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska in Wasilla seeks a Customer Service Associate to greet donors and shoppers, operate the cash register, process donations, restock and create displays, and keep the sales floor clean and welcoming.

The role emphasizes teamwork, safety, and strong communication; candidates should be able to lift up to 35 pounds and work weekends, evenings, or holidays as needed.