Front End Assistant Manager: Customer Experience

Food Lion; Adairsville (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion is seeking an experienced Front End Leader to manage Service Center, Self-Checkout and related to-go services. You will hire, train and supervise associates, ensuring adherence to brand standards and safety policies while driving sales and customer satisfaction.

You will lead by example, fostering a positive shopping experience, managing schedules, and controlling store expenses while maintaining accurate use of tools and systems to achieve KPIs.

Qualifications

• Minimum age requirements must be met for the position.
• Ability to lead and manage a team in a fast-paced store environment.
• Strong communication and customer service skills essential.

Responsibilities

• Manage all Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates to meet department needs.
• Supervise duties of department staff and conduct performance appraisals.
• Provide leadership to promote brand culture and store standards.
• Support budgeted financials, KPIs, and customer satisfaction goals.
• Maintain store safety, sanitation and security procedures.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Education

High school diploma

Food safety certification

Job description

Food Lion is seeking an experienced Front End Leader to manage Service Center, Self-Checkout and related to-go services. You will hire, train and supervise associates, ensuring adherence to brand standards and safety policies while driving sales and customer satisfaction.

You will lead by example, fostering a positive shopping experience, managing schedules, and controlling store expenses while maintaining accurate use of tools and systems to achieve KPIs.