Front End Service Leader: Elevate Customer Experience

Food Lion; Apex (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining front end standards. You will greet customers, handle transactions, and help ensure a clean, efficient checkout experience across busy store shifts.

The role emphasizes customer interaction, accurate cash handling, and adherence to Food Lion policies while maintaining a neat appearance and upholding safety standards throughout the shift.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Maintain accurate cash handling and use of the register as directed.
• Keep front end area neat and clean, and ensure front end functions operate smoothly.
• Assist with store office tasks and communicate variances to management.
• Support service standards and assist as needed per surge plans.

Skills

Effective communication

Customer service

Multi-tasking

Cashier skills

Education

High school diploma

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining front end standards. You will greet customers, handle transactions, and help ensure a clean, efficient checkout experience across busy store shifts.

The role emphasizes customer interaction, accurate cash handling, and adherence to Food Lion policies while maintaining a neat appearance and upholding safety standards throughout the shift.