Front Door Security & Guest Experience Leader

The Press Club Grill; Glendale (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Bonuses and sales rewards (for some de

50% off organic meals daily

20% off in-store purchases

401k with 4% match

Job summary

Erewhon Market is seeking a Security Front Door Associate to greet customers, deter theft, and ensure safety at the store entrance. The role requires proactive engagement with customers and ongoing vigilance to protect merchandise and people.

The ideal candidate has at least 1 year of front door security experience, strong communication skills, and the ability to work nights and weekends in a fast-paced team setting. This position supports a secure, welcoming shopping environment.

Qualifications

• Minimum 1 year of experience as a front door security employee.
• Strong communication skills and ability to work in a fast-paced team environment.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Greet and assist customers.
• Maintain a presence at the front entry to deter theft by engaging with customers.
• Validate receipts and recover unpaid merchandise as needed in accordance with company policies.
• Identify and resolve safety concerns to keep customers and team members safe.
• Respond to alerts and check receipts to recover unpaid merchandise.
• Address suspicious activity promptly and appropriately.
• Use de-escalation techniques to minimize disruptions in-store.
• Keep detailed records of security incidents and report them to store management.
• Collaborate with management to investigate security incidents.
• Perform other duties as assigned by management.

Skills

Front door security

Communication

Team environment

Flexibility

Situational awareness

Calm under pressure

Stand/walk for long periods

Job description

Erewhon Market is seeking a Security Front Door Associate to greet customers, deter theft, and ensure safety at the store entrance. The role requires proactive engagement with customers and ongoing vigilance to protect merchandise and people.

The ideal candidate has at least 1 year of front door security experience, strong communication skills, and the ability to work nights and weekends in a fast-paced team setting. This position supports a secure, welcoming shopping environment.