Front Door Security/Greeting Associate

The Press Club Grill; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

50% off meals

20% off purchases

Bonuses

Career growth

401k matching

Paid vacation

Health benefits

Job summary

Erewhon Market is seeking a front door security professional to help protect customers and the store while delivering friendly service at the entry. This role supports a safe shopping environment in a dynamic market setting in Los Angeles.

Responsibilities include deterring theft, verifying receipts, reporting incidents, and collaborating with management to ensure secure store operations. Must be able to stand and work in a fast-paced environment, including nights and weekends.

Qualifications

• 1+ year of front door security experience.
• Strong communication and teamwork skills.
• Ability to remain calm in high-pressure environments.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Greet and assist customers
• Provide a presence at the front entry to deter theft by engaging with customers
• Prevent theft through constant awareness of customer activity and validating receipts
• Identify and resolve safety concerns
• Respond to alerts to check receipts and recover unpaid merchandise per policy
• Respond to suspicious activity
• Use de-escalation to limit disruptions in the store
• Maintain detailed records of security incidents and report to store management
• Collaborate with store management to investigate security incidents
• Other duties as assigned by management

Skills

Front door security

Customer service

De-escalation

Teamwork

Situational awareness

Job description

Join the movement! Erewhon Market is helping shape the future of health and wellness, and we’re continuing to grow. Our culture is driven by passionate leaders, supportive teams, and a shared commitment to offering high-quality food and wellness products. With multiple locations and more on the way, there are plenty of opportunities to grow with us!

What we offer:

• $22 - $25 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth
• 401k with 4% match, Paid Vacation, Health Benefits and much more…

What You Will Do:

• Greet and assist customers
• Provide a presence at the front entry that will deter theft by engaging with customers
• Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise
• Keeps our team members and customers safe by identifying and resolving safety concerns
• Respond to alerts urgently to check receipts, recover unpaid merchandise in compliance with Company policies and procedures
• Respond to any suspicious activity
• Uses de-escalation tactics to limit disruptions in the store
• Maintain detailed records of security incidents and report them to the appropriate store management
• Collaborate with store management to investigate security incidents
• Other duties as assigned by management

What You Will Bring:

• At least 1 year of experience as a front door security employee
• Good communication skills and the ability to work in a fast paced, team environment.
• Ability to work flexible hours, including nights and weekends.
• Store attention to detail and situational awareness
• Ability to remain calm and composed in high-pressure environments/situations
• Ability to stand and walk to extended periods of time

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: https://www.erewhonmarket.com/notice_at_collection_applicant/