Front Entrance Associate — Safety & Customer Care

Meijer, Inc.; North Canton (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer is seeking a frontline loss prevention professional to deter theft, maintain a secure store environment, and assist customers throughout the shopping process. The role emphasizes active engagement, quick response to alerts, and adherence to safety protocols.

Ideal candidates bring 1-2 years of customer service or asset protection experience, strong communication skills, and the ability to work across shifts while using available technology to document and communicate incidents.

Formación

• High school graduate or equivalent required.
• 1-2 years of customer service or asset protection experience preferred.
• Clear and professional written and oral communication skills.
• Ability to move throughout the work area for extended periods.
• Ability to respond to alerts quickly and urgently.
• Willingness to learn new technology solutions and document incidents.
• Ability to use negotiation and de-escalation techniques.
• Knowledge of product locations to direct customers.
• Ability to work with conflict.

Responsabilidades

• Actively identify and resolve unsafe conditions and situations.
• Maintain active presence to deter theft at store entrances and exits.
• Respond to alerts promptly to check receipts and recover unpaid merchandise.
• De-escalate situations and minimize store disruption using company techniques.
• Document theft, safety, and alarm incidents and communicate them to the team.

Conocimientos

Customer service

Asset protection

Communication

Engagement with customers

Safety awareness

De-escalation

Educación

High school diploma or equivalent

Descripción del empleo

Meijer is seeking a frontline loss prevention professional to deter theft, maintain a secure store environment, and assist customers throughout the shopping process. The role emphasizes active engagement, quick response to alerts, and adherence to safety protocols.

Ideal candidates bring 1-2 years of customer service or asset protection experience, strong communication skills, and the ability to work across shifts while using available technology to document and communicate incidents.