Front Entry Security & Customer Care Associate

Meijer; Seven Hills (OH); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer seeks a frontline security professional to deter theft and ensure a safe shopping environment. You will engage with customers, respond quickly to security alerts, and protect merchandise while maintaining a welcoming store presence.

The role emphasizes strong communication, ability to move throughout the store, and skill in de-escalation to resolve incidents efficiently and safely.

Qualifications

• 1-2 years of customer service or asset protection experience.
• Clear and professional written and verbal communication skills.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Willingness to learn new technology solutions and document incidents.
• Ability to work with conflict and de-escalation techniques.

Responsibilities

• Actively identify and resolve unsafe conditions and situations.
• Prevent theft through active presence and engagement with customers.
• Respond to alerts urgently to check receipts and recover unpaid merchandise.
• Reduce store disruption using de-escalation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

Communication

De-escalation techniques

Education

High school diploma or equivalent

Job description

Meijer seeks a frontline security professional to deter theft and ensure a safe shopping environment. You will engage with customers, respond quickly to security alerts, and protect merchandise while maintaining a welcoming store presence.

The role emphasizes strong communication, ability to move throughout the store, and skill in de-escalation to resolve incidents efficiently and safely.