Front Desk & Workplace Experience Specialist

Talentify; Madison (WI); Presencial; USD 32.000 - 34.000; Tempo parcial

Benefícios oferecidos por esta vaga

Medical, dental & vision

401(k) Retirement Plan

Time Off / Leave

Resumo da vaga

Talentify is seeking a part-time Workplace Experience Ambassador in Madison, WI to create a welcoming environment for employees, guests, and vendors. You will manage front-desk operations, respond to inquiries, and ensure smooth daily operations across common areas and studios.

The role requires 3+ years in facilities, hospitality, or related fields, with strong communication and organizational skills. This on-site position offers a daytime schedule and expects attention to safety and aesthetics.

Qualificações

• 3 years of experience in facilities, workplace operations, hospitality, or security.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office and administrative tasks.

Responsabilidades

• Serve as the first point of contact for employees, guests, and vendors, providing a professional and welcoming experience.
• Respond promptly to inquiries via Slack, email, and in person to ensure an exceptional customer experience.
• Act as a central point of contact, providing information and wayfinding for campus services and activities.
• Execute the badging and visitor process for employees, visitors, and third-party providers.
• Conduct daily walkthroughs of the studio to ensure high standards of aesthetics and functionality across kitchens, common areas, and meeting rooms.
• Support employee moves, space reconfigurations, and workstation readiness.
• Manage kitchen inventories, food and beverage reordering, and supply restocking.
• Organize and track purchases, manage receipts, and handle accounting.
• Submit and track facilities tickets for repairs, cleaning, and maintenance issues.
• Provide setup and logistical support for on-site events such as game launches, all-hands meetings, studio celebrations, and employee engagement activities.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.

Conhecimentos

MS Office

Customer service

Front desk operations

Facilities operations

Hospitality

Descrição da vaga

Talentify is seeking a part-time Workplace Experience Ambassador in Madison, WI to create a welcoming environment for employees, guests, and vendors. You will manage front-desk operations, respond to inquiries, and ensure smooth daily operations across common areas and studios.

The role requires 3+ years in facilities, hospitality, or related fields, with strong communication and organizational skills. This on-site position offers a daytime schedule and expects attention to safety and aesthetics.