Guest Services Associate — Madison Events | Flexible Hours

BEST Crowd Management; Morrisonville (WI); Vor Ort; USD 17.000 - 24.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Flexible scheduling

Career growth opportunities

Training & development programs

Positive, inclusive team

Zusammenfassung

BEST Crowd Management is seeking a friendly Guest Services staff member for events at the University of Wisconsin – Madison. You will warmly welcome attendees, answer questions, and help ensure a positive experience.

This part-time role requires flexible availability for evenings, weekends, and holidays. Prior customer service or hospitality experience is a plus, and the team offers training and opportunities for growth.

Qualifikationen

• Must be at least 18 years old.
• High school diploma or equivalent (some college preferred).
• Experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact with diverse individuals.
• Strong problem-solving abilities and ability to stay calm under pressure.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in activities for extended periods.
• Reliable, punctual, and strong work ethic.

Aufgaben

• Provide outstanding customer service by welcoming and assisting event attendees.
• Assist with event set-up, arranging equipment, signage, and other tasks.
• Monitor event areas for cleanliness, organization, and policy compliance.
• Answer questions and provide information about the event, facilities, and amenities.
• Guide guests to seating, restrooms, concessions, and exits.
• Address guest inquiries and issues promptly and professionally.
• Collaborate with event staff, vendors, and team members for smooth operations.
• Assist with crowd management to ensure safe attendee experiences.
• Follow company policies and uphold professionalism and service excellence.

Jobbeschreibung

BEST Crowd Management is seeking a friendly Guest Services staff member for events at the University of Wisconsin – Madison. You will warmly welcome attendees, answer questions, and help ensure a positive experience.

This part-time role requires flexible availability for evenings, weekends, and holidays. Prior customer service or hospitality experience is a plus, and the team offers training and opportunities for growth.