Workplace Experience Coordinator - Front Reception

Eastridge; New York (NY); On-site; USD 108,000 - 154,000; Full time

Job summary

Eastridge Workforce Solutions is seeking a Workplace Experience Coordinator – Front Reception for an onsite role in New York, NY. The position supports the client’s team and acts as the main point of contact at the front desk.

You will manage arrivals, visitor badges, meeting setups, and calendar coordination while assisting guests and colleagues with inquiries. Requires 2–3 years of front desk experience and a Bachelor’s degree or equivalent.

Qualifications

• 2–3 years of front desk, reception, concierge, or similar guest-facing experience in workplace operations, hospitality, or customer service.
• Stays calm and organized when several guests, calls, and deliveries need attention at once.
• Professional and discreet with executives, VIP guests, vendors, and employees.
• Reliable desk coverage with clear communication and good judgment about escalation.
• Experience with visitor management or badging systems, scheduling software, and MS Office/Google Workspace.
• Able to lift up to 25 lbs repeatedly and stand for at least 3 hours a day.
• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Staff the executive business center front desk as the main point of contact: greet and check in guests, issue visitor badges, notify hosts, and direct or escort visitors.
• Manage the flow of arrivals, deliveries, and packages, and answer front desk phone and email inquiries; escalate anything unusual to leadership or Security.
• Look after guests throughout their visit with beverages, directions, Wi-Fi help, and check-ins on meetings in progress.
• Help coordinate meeting and event schedules and resolve calendar conflicts.
• Do regular walk-throughs to reset rooms and restock supplies, and work with Facilities on cleanliness and maintenance.
• Set up and break down rooms, technology, and amenities for events and programs, and support registration and check-in.
• Keep the visitor log and daily desk notes current, and help prepare monthly reports.

Skills

Front desk

Guest services

Calendar management

Meetings coordination

Communication

Discretion

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Google Workspace

Scheduling software

Visitor management systems

Job description

Workplace Experience Coordinator – Front Reception

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Workplace Experience Coordinator – Front Reception to support our client’s team.

Created/Revised Date: 10/09/2026

Anticipated Closing Date: 11/09/2026

Job Title: Workplace Experience Coordinator – Front Reception

Location: New York, NY (Onsite)

The hourly rate for this position is expected to be between $95.00 – 95.00 per hour, depending on geographic location, experience and other qualifications of the successful candidate.

Employment Type: Temporary, approximately 6 months

FLSA Status: Non-Exempt

Schedule: Monday-Friday

• Staff the executive business center front desk as the main point of contact: greet and check in guests, issue visitor badges, notify hosts, and direct or escort visitors.
• Manage the flow of arrivals, deliveries, and packages, and answer front desk phone and email inquiries. Escalate anything unusual to leadership or Security.
• Look after guests throughout their visit with beverages, directions, Wi-Fi help, and check-ins on meetings in progress.
• Help coordinate meeting and event schedules and resolve calendar conflicts.
• Do regular walk-throughs to reset rooms and restock supplies, and work with Facilities on cleanliness and maintenance.
• Set up and break down rooms, technology, and amenities for events and programs, and support registration and check-in.
• Keep the visitor log and daily desk notes current, and help prepare monthly reports.

• 2–3 years of front desk, reception, concierge, or similar guest‑facing experience in workplace operations, hospitality, or customer service.
• Stays calm and organized when several guests, calls, and deliveries need attention at once.
• Professional and discreet with executives, VIP guests, vendors, and employees.
• Reliable desk coverage, clear communication, and good judgment about when to elevate.
• Experience with visitor management or badging systems, scheduling software, and Microsoft Office or Google Workspace.
• Able to lift up to 25 lbs repeatedly and stand for at least 3 hours a day.
• Bachelor’s degree in a related field or equivalent experience.

Benefits: Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements . Use this link https://applicantcenterstorage.blob.core.windows.net/public-documents/EWSb1cb390e-729b-47eb-ab2f-b92adafbdd07-2024EplicaBenefitSummaryTempExternal.pdf to learn more about benefits available to Eastridge’s temporary em ployees. Due to the varying length(s) of temporary assignments, Eastridge Workforce Solutions’ Temporary Staff are not eligible for paid time off , unless required by applicable state law in which the position is based . However, f rom time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Disclaimer: The compensation and benefits information in this posting represents Eastridge’s good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law.

Equal Opportunity Employer : Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity , and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity , gender e xpression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Background Checks : Certain clients require Eastridge Workforce Solutions to perform background check s. Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.

Massachusetts Candidates : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy: Information collected and processed as part of your candidate profile, job application, resume, and/ or any other information you choose to submit is subject to Eastridge’s Privacy Policy : https://www.eastridge.com/privacy-policy , as well as Eastridge ’ s Pre-Use Notice of Collection and Automated Decision-Making Technologies : https://www.eastridge.com/data-collection-notice . By applying for this position, you consent to being contacted by Eastridge Workforce Solutions and its agents or authorized service providers regarding employment opportunities, assignments, and the recruiting process. Communications may be by phone call, AI-assisted or AI-generated phone call (where permitted by law), automated text message (SMS), or email. The purposes for these communications may include, but are not limited to, confirming your interest in available opportunities, scheduling interviews, conducting initial screening conversations, and collecting information relevant to your application. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying "STOP" to any SMS message. For additional information regarding our text messaging practices, please review our SMS Terms and Conditions at: https://www.eastridge.com/sms-terms-and-conditions . You may opt out of receiving e‑mail by clicking the “Unsubscribe” button.