Workplace Experience Coordinator- Receptionist/Facilities coordinator

Cybersearch, LTD.; New York (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

Cybersearch, LTD. is seeking a proactive Workplace Experience Coordinator for our New York office. This onsite role handles reception, visitor services, and general administrative tasks to maintain a welcoming, efficient workplace.

You will coordinate office moves, mailroom activities, and supplies, while supporting facilities with work orders and vendor management. Strong customer service and professional demeanor are essential.

Qualifications

• 3 years of experience in a professional office, administrative, workplace services, hospitality, or customer service environment.
• Proficiency with Microsoft Office Suite and basic administrative duties.
• Strong customer service orientation with a professional demeanor.
• Experience coordinating facilities vendors on site and scheduling follow-up.
• Mailroom, reception coverage, and general office support experience.

Responsibilities

• Provide daily operational support for the office, including reception coverage and visitor services.
• Office administration such as supply ordering and mailroom management/organization.
• Assist facilities management with work orders and vendor coordination.
• Provide premium support to employees and visitors and build strong client relationships.

Skills

Customer service

Office coordination

Vendor coordination

Administrative support

Microsoft Office

Education

High school Diploma

Tools

Microsoft Word

Excel

Outlook

Teams

OneNote

Job description

Workplace Experience Coordinator- (Fully Onsite)
New York, NY 10022
Hours: M–F 8–5, with flex to roughly 7:30–5:30 as needed.
3 months (possible extension)

Overview

The Workplace Experience Coordinator supports in delivering exceptional workplace and administrative support to our New York office. This role serves as a point of contact for office operations, facilities coordination, visitor services, and administrative support while helping maintain a professional, welcoming, and efficient office environment.

This role is ideal for a proactive, service-oriented individual who enjoys taking initiative, anticipating needs, and contributing to a positive workplace experience.

Responsibilities

• Provide daily operational support for the office, including reception coverage, visitor services, office moves, and timely responsiveness to customer requests.
• Administrative support for the office, including office supply ordering and mailroom management/organization.
• Assist with facilities management activities, including work order coordination and some vendor management.
• Provide premium support to employees, investment professionals, administrative teams, and visitors.
• Build and maintain strong working relationships with internal and external clients.

Qualifications

• High school Diploma
• Previous experience in a professional office, administrative, workplace services, hospitality, or customer service environment required. (3 years)
• Vendor support. Accompanying facilities vendors on site and helping with scheduling and follow-up.
• Facilities and office support. Mailroom, package delivery, office supplies, and reception coverage.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, Teams, and OneNote.
• Strong customer service orientation with a professional and positive demeanor.