Front Desk & Visitor Services Coordinator

Allied Services; Scranton (Lackawanna County); On-site; USD 30,000 - 38,000; Full time

Job summary

Allied Services in Scranton is seeking a Receptionist to operate a console telephone switchboard, greet visitors, and direct inquiries to the appropriate staff. You will handle mail, assist departments with communications, and monitor the lobby to maintain a welcoming environment.

Responsibilities include answering calls, notifying security and staff during emergencies, coordinating with social work and business office, and ensuring timely delivery of messages and documents while staying

Qualifications

• High school diploma or equivalent preferred.
• Experience working with the public preferred.

Responsibilities

• Answers telephones and makes proper connections, takes messages, and operates PAS.
• Greets visitors and residents, providing general information as appropriate.
• Announces fire alarms and informs facility personnel during emergencies.
• Sorts and distributes mail, verifies resident information with social work.
• Communicates resident status updates with the Business Office and hospitals.
• Maintains neat reception area and assists with stuffing/mailing materials.
• supervises waiting area and notifies Nursing staff as needed.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Punctuality

Education

High School Diploma or equivalent

Tools

Personal computer

Job description

Allied Services in Scranton is seeking a Receptionist to operate a console telephone switchboard, greet visitors, and direct inquiries to the appropriate staff. You will handle mail, assist departments with communications, and monitor the lobby to maintain a welcoming environment.

Responsibilities include answering calls, notifying security and staff during emergencies, coordinating with social work and business office, and ensuring timely delivery of messages and documents while staying