Receptionist, Scranton Skilled Nursing (PT, Weekends)

Allied-Services; Scranton (Lackawanna County); On-site; USD 16,531 - 22,041; Part time

Job summary

Allied-Services in Scranton, PA is seeking a part-time Receptionist to greet visitors, answer calls, and provide information. You will manage mail, coordinate with departments, and assist residents while maintaining a neat lobby and accurate records.

The role requires excellent communication, reliable attendance, and basic computer skills; PA State Police background check is required.

Qualifications

• High school diploma or equivalent experience preferred.
• Experience working with the public preferred.
• Must be cleared by PA State Police criminal history check.
• Strong verbal and written communication skills.

Responsibilities

• Answers telephones and makes proper connections to persons requested.
• Greets visitors and residents; provides general information.
• Distributes staff paychecks during off hours.
• Announces fire alarms and notifies staff during emergencies.
• Sorts mail and forwards to the proper department.
• Monitors lobby appearance and assists with mail/materials.

Skills

Reception duties

Customer service

Telephone handling

Visitor greeting

Verbal/written communication

Education

High school diploma or equivalent

Tools

Public Address System

Job description

• Location 303 Smallacombe Dr,Scranton, PA, 18508,United States
• Job Category Receptionist, Clerical, Entry Level
• Employee Type 3-Part Time Non BE

Contact information

• Phone [phone]
• Email [e-mail]

Description

GENERAL SUMMARY:

Reporting to the Coordinator of Volunteers, the Receptionist, using specified procedures, operates a console telephone switchboard; practices customer service when greeting and providing direction to visitors and residents after ascertaining their needs, and performs all duties as stated below.

Assigned duties are implemented in a manner appropriate to the age-specific needs of the residents served.

Type of supervision exercised: none. Jobs reporting to position: none

EDUCATION:

High school diploma or equivalent experience preferred.

WORK EXPERIENCE:

Experience working with public preferred.

CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB:

Answers telephones and makes proper connections to persons requested, refer calls, takes messages, operates PAS (Public Address System).

Greets visitors and residents. Answers questions and gives general information as appropriate. Distributes staff paychecks on off hours of scheduling department.

Responsible for announcing fire alarms and informing entire facility of location when alarm is sounded, and responsible for notifying security and appropriate personnel of disasters, bomb threats, etc.

Sorts all incoming facility mail and distributes to the proper department. Uses discretion when sorting resident’s mail to determine if resident is capable of receiving/handling mail. Verifies information regarding residents with social work department. Forwards mail to discharged residents or family members.

Responsible for calling the various area hospitals each morning to request the status of residents who have been transferred out to a hospital and communicates this information to the Business Office.

Monitors general appearance of reception area and lobby, i.e., watering plants, straightening tables, etc., to maintain neat and orderly appearance.

Assists departments with stuffing and mailing of various material, as needed.

Supervises sitting area and notifies Nursing staff / Social Services.

SPECIAL EMPLOYMENT REQUIREMENTS:

Must be cleared by PA State Police criminal history check.

Must have excellent verbal and written communication skills and interpersonal skills for effective interaction with associates and general public.

Working knowledge of personal computer preferred.

Individual must be punctual, thorough, dependable and organized.

Additional Information