Compassionate Front Desk Coordinator (Part-Time)

Allied-Services; Scranton (Lackawanna County); On-site; USD 20,664 - 26,174; Part time

Job summary

Allied-Services in Scranton, PA is seeking a part-time receptionist to operate the facility’s console switchboard, greet visitors, and direct calls according to established procedures.

The role emphasizes customer service, dependable attendance, and basic computer skills; duties include handling mail, notifying staff of emergencies, and supporting various departments as needed. A high school diploma is preferred, and a PA State Police background check is required.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in customer service or reception is desirable.
• Strong verbal and written communication skills.

Responsibilities

• Answer telephones and connect calls; take messages.
• Greet visitors and residents and provide general information.
• Distribute staff paychecks during off hours.
• Announce fire alarms and inform facility staff during events.
• Sort and distribute incoming mail; forward to appropriate departments.
• Call hospitals each morning to check residents' status.
• Maintain a neat and orderly reception area.
• Assist departments with mailing materials as needed.
• Supervise waiting area and notify Nursing/Social Services.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

Public Address System (PAS)

Job description

Allied-Services in Scranton, PA is seeking a part-time receptionist to operate the facility’s console switchboard, greet visitors, and direct calls according to established procedures.

The role emphasizes customer service, dependable attendance, and basic computer skills; duties include handling mail, notifying staff of emergencies, and supporting various departments as needed. A high school diploma is preferred, and a PA State Police background check is required.