Front Desk & Visitor Services Coordinator

Peace River Wildlife Center, Inc.; Punta Gorda (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Peace River Wildlife Center Education Center seeks a Visitor Services Coordinator to manage the admissions desk, greet visitors, process tickets and memberships, and ensure a welcoming front-of-house experience.

You will coordinate volunteers, handle calls, and perform routine administrative duties, while opening/closing procedures and cash handling. This is a part-time role with potential to grow with the Center's needs.

Qualifications

• High school diploma or GED preferred.
• Experience in customer service, admissions, retail, office administration, hospitality, or a related field preferred.
• Experience handling cash and processing financial transactions required.
• Experience working with volunteers is a plus.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly and professionally with visitors, volunteers, and staff.
• Comfortable using computers, point-of-sale systems, telephones, and other basic technology.
• Strong attention to detail and ability to maintain accurate records.
• Ability to work independently and prioritize multiple tasks.
• Must be willing and able to work weekends, holidays, and varying shifts as required by the Education Center's operating schedule.

Responsibilities

• Greet visitors and process admissions and tickets.
• Sell memberships and process payments.
• Open and close admissions area and maintain records.
• Coordinate and train admissions volunteers.
• Answer and direct incoming calls.
• Maintain accurate visitor and membership records.

Skills

Customer service

Cash handling

Interpersonal skills

Communication

Multitasking

Punctuality

Education

High school diploma or GED

Tools

POS systems

Computers

Phone system

Job description

Peace River Wildlife Center Education Center seeks a Visitor Services Coordinator to manage the admissions desk, greet visitors, process tickets and memberships, and ensure a welcoming front-of-house experience.

You will coordinate volunteers, handle calls, and perform routine administrative duties, while opening/closing procedures and cash handling. This is a part-time role with potential to grow with the Center's needs.