Front Desk & Visitor Services Coordinator

Apploi; Indianapolis (IN); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Apploi is seeking an administrative support professional to provide exceptional customer service and information gathering for the public, residents, visitors, and other stakeholders. The role requires greeting visitors, answering inquiries, and directing people to the appropriate destinations within the facility.

Responsibilities include operating a telephone switchboard, handling messages, assisting residents and families, performing general administrative tasks, and maintaining security and

Formación

• Must have a high-school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues.

Responsabilidades

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Conocimientos

Multi-tasking

Prioritization

Professionalism

Communication

Educación

High-school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Apploi is seeking an administrative support professional to provide exceptional customer service and information gathering for the public, residents, visitors, and other stakeholders. The role requires greeting visitors, answering inquiries, and directing people to the appropriate destinations within the facility.

Responsibilities include operating a telephone switchboard, handling messages, assisting residents and families, performing general administrative tasks, and maintaining security and