Front Desk & Visitor Services Coordinator

Chalet Rehabilitation and Healthcare Center; Indianapolis (IN); On-site; USD 18,000 - 29,000; Full time

Job summary

The Chalet Rehabilitation and Healthcare Center in Indianapolis is seeking an attentive front desk associate to handle inquiries and assist residents and visitors. You will answer calls, greet guests, and provide information while supporting light administrative tasks to ensure smooth daily operations.

Ideal candidates are reliable, have strong communication skills, and can multitask in a healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize, and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access and monitoring logbooks and surveillance.
• Maintains general filing system and files all correspondences appropriately.
• Receives and sorts daily mail, deliveries and couriers.
• Reports issues or concerns with residents to the Administrator.
• Performs other duties as assigned.

Skills

Microsoft Office

Multitasking

Professional demeanor

Proactive approach

Communication

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Outlook

Job description

The Chalet Rehabilitation and Healthcare Center in Indianapolis is seeking an attentive front desk associate to handle inquiries and assist residents and visitors. You will answer calls, greet guests, and provide information while supporting light administrative tasks to ensure smooth daily operations.

Ideal candidates are reliable, have strong communication skills, and can multitask in a healthcare setting.