Front Desk & Visitor Security Coordinator

KVC Health Systems, Inc.; Hays (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

KVC Health Systems in Kansas seeks a Receptionist to be the welcoming face for patient families, visitors, and staff. You will manage multi-line calls, screen visitors, and support administrative tasks while upholding HIPAA and privacy policies.

In this role you will ensure a secure lobby, issue badges, handle mail, and assist with basic clerical projects. High school diploma or GED and a valid driver’s license are required; prior experience is helpful but not essential.

Qualifications

• High school diploma or GED from an accredited institution.
• Valid driver's license and auto insurance are required.
• 1–3 months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to communicate effectively in English (verbal and written).
• Intermediate knowledge of Microsoft Word and Excel is preferred.

Responsibilities

• Greet and screen all visitors professionally while strictly adhering to security protocols, such as managing logs and issuing site-specific badges.
• Operate a multi-line phone system to answer, screen, and route incoming calls efficiently to the appropriate staff members.
• Maintain a secure and confidential environment for all sensitive information, adhering to HIPAA and KVC privacy policies.
• Provide administrative support, including filing tasks for patient charts, medical files, and variance reports.
• Perform typing and keyboarding tasks for professional correspondence, reports, and various administrative projects.
• Manage the distribution of incoming and outgoing mail and coordinate delivery of essential packets.
• Ensure the lobby and front desk areas remain presentable, clutter-free, and clean to provide a professional environment for all.
• Practice conduct that displays respect for all colleagues and community stakeholders, acting as a role model for the children and families we serve.

Skills

Customer service

Phone system

Confidentiality

Clerical tasks

Typing

Mail handling

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

KVC Health Systems in Kansas seeks a Receptionist to be the welcoming face for patient families, visitors, and staff. You will manage multi-line calls, screen visitors, and support administrative tasks while upholding HIPAA and privacy policies.

In this role you will ensure a secure lobby, issue badges, handle mail, and assist with basic clerical projects. High school diploma or GED and a valid driver’s license are required; prior experience is helpful but not essential.