Front Desk & Visitor Experience Specialist

Pennant Group; Washington (District of Columbia); On-site; USD 32,000 - 45,000; Full time

Job summary

Pennant Group is seeking a Receptionist to welcome visitors, answer calls, and support administrative tasks with a friendly, professional demeanor in a clinical setting. The role emphasizes maintaining a neat reception area and delivering accurate messages to staff across departments.

Essentials include English proficiency, comfort with office equipment, and a willingness to learn new software. This on-site position offers daily interactions with residents, families, and team members in the

Qualifications

• Must read, write, speak, and understand English.
• Able to operate computer, copier, postage meter, fax, intercom, and phone system.
• Willing to learn new computer OS, word processing, spreadsheets and email.
• High School diploma or GED preferred.

Responsibilities

• Greet visitors and answer calls in a warm, professional manner.
• Maintain a clean, welcoming reception area.
• Sort and distribute mail; prepare outgoing mail.
• Relay messages promptly to the intended staff.
• Provide information about services and direct to appropriate personnel.

Skills

English fluency

Computer literacy

Office software

Telephone system

Education

High School diploma or GED

Tools

Telephone system

Copier

Fax machine

Postage meter

Intercom

Job description

Pennant Group is seeking a Receptionist to welcome visitors, answer calls, and support administrative tasks with a friendly, professional demeanor in a clinical setting. The role emphasizes maintaining a neat reception area and delivering accurate messages to staff across departments.

Essentials include English proficiency, comfort with office equipment, and a willingness to learn new software. This on-site position offers daily interactions with residents, families, and team members in the