Patient-Focused Front Desk Concierge

Capitol Hill Senior Apartments; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

The Pennant Group, Inc. is seeking a friendly receptionist to warmly welcome residents, families, and visitors and to handle calls in a professional manner. The role supports daily operations in a compassionate senior-living setting.

Responsibilities include greeting guests, managing mail, keeping the reception area orderly, and relaying messages promptly. English proficiency and a high school diploma or GED are preferred, with on-site work in Salt Lake City.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephones system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.
• Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
• Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures that the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Skills

English proficiency

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom

Telephone system

Job description

The Pennant Group, Inc. is seeking a friendly receptionist to warmly welcome residents, families, and visitors and to handle calls in a professional manner. The role supports daily operations in a compassionate senior-living setting.

Responsibilities include greeting guests, managing mail, keeping the reception area orderly, and relaying messages promptly. English proficiency and a high school diploma or GED are preferred, with on-site work in Salt Lake City.