Front Desk & Visitor Experience Specialist

Vale-Healthcare-Center; San Pablo (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

Vale-Healthcare-Center is seeking a friendly receptionist to represent the facility, greet visitors, answer calls, and direct inquiries in a professional manner. This role emphasizes courteous service and clear communication in a healthcare setting.

Responsibilities include maintaining staff directories, handling messages, assisting residents and families, and supporting routine administrative tasks in a normal office environment. Hourly wage ranges from $16.00 to $17.00 depending on experience.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Vale-Healthcare-Center is seeking a friendly receptionist to represent the facility, greet visitors, answer calls, and direct inquiries in a professional manner. This role emphasizes courteous service and clear communication in a healthcare setting.

Responsibilities include maintaining staff directories, handling messages, assisting residents and families, and supporting routine administrative tasks in a normal office environment. Hourly wage ranges from $16.00 to $17.00 depending on experience.